Verify a Texas Insurance License Before You Buy, Hire, Renew, or Rely on It
Use this Texas insurance license verification guide to check an agent, adjuster, agency, or insurer through the correct Texas Department of Insurance route, then confirm the license type, status, expiration date, lines or qualifications, and any next step that matters.
License lookup and renewal are separate tasks. Start with the public record, then use the renewal, continuing education, company, disciplinary, or complaint route only when your situation calls for it.
Quick Answer: Texas Department of Insurance License Verification
For a Texas insurance agent or adjuster, use the Texas Department of Insurance license lookup page and follow its link to Sircon Customer Inquiry. Search by the person’s name or Texas license number, open the matching record, and confirm the exact license type, status, expiration date, and other licensing details before relying on the result.
TDI says its public agent/adjuster search can help you find the licensee’s address, phone number, types of insurance sold, and companies the person has worked for. For broader producer identity questions, our nationwide insurance license verification guide explains the difference between a state license and a National Producer Number.
Agent or adjuster
Use TDI’s agent and adjuster lookup route. A name search works, but the Texas license number is safer when names are common.
Agency or insurance company
Do not stop at an individual agent record when you need to verify an agency or insurer. TDI provides separate company and agency licensing resources.
Lookup does not renew the license
Use the public record to confirm the expiration date, then use TDI, Sircon, or an eligible NIPR route for the actual renewal transaction.
Choose the Correct Texas Insurance License Task
Most wrong-search problems happen because an agent, adjuster, agency, insurance company, application, CE transcript, and renewal are treated as if they were the same record.
Check an agent or adjuster
Search TDI’s official route by name or license number and compare the exact record with the person you are dealing with.
Check the business behind the sale
Use TDI’s company and licensing resources to confirm the agency or insurer separately from the individual producer.
Manage an existing license
Check your expiration date and CE first, then use the renewal route for your exact license type and timing window.
Check education compliance
Use Sircon’s Continuing Education Transcript Inquiry to see posted Texas CE credit and identify missing hours before renewal.
Check a pending application
Use Sircon’s application-status tools. A pending application is not the same as an issued and active Texas insurance license.
Go beyond current status
When conduct history matters, use TDI’s disciplinary orders and complaint resources in addition to the license lookup.
How to Verify a Texas Insurance Agent or Adjuster License
Use this workflow when you are checking someone before buying a policy, accepting an insurance quote, hiring a producer or adjuster, onboarding a contractor, or documenting a compliance check.
Open the Texas Department of Insurance lookup route
Start with TDI rather than a private directory. TDI’s page directs the public to Sircon Customer Inquiry for agent and adjuster records.
Collect the person’s legal name and license number
If the Texas license number is available, use it first. If not, search by the person’s name and compare every identifying detail before choosing a record.
Open the matching record and confirm the license type
Make sure the record is for the right person and the correct insurance function. An agent, adjuster, public adjuster, agency, and insurer can have different licensing records.
Read status and expiration together
Do not rely only on a name match. Check whether the license is active or otherwise current, note its expiration date, and confirm the license authority relevant to the transaction.
Check the company or disciplinary route when relevant
If you are buying insurance, verify the insurer separately. If conduct history matters, check TDI disciplinary orders rather than assuming a current license answers every risk question.
Save dated verification proof
For a business or compliance file, record the official source, date checked, licensee name, Texas license number, license type, status, expiration date, and any follow-up you performed.
What to Check in a Texas Insurance License Result
A successful name match is only the first step. TDI’s public licensing resources can expose details that help you decide whether the record actually supports the transaction you are considering.
| Field or clue | Why it matters | What to confirm |
|---|---|---|
| Name / identity | Similar names can lead to the wrong record. | Match the legal name and license number whenever possible. |
| License type | Different licenses authorize different insurance activities. | Make sure the credential fits the work or product involved. |
| Status | A record can exist without being current for new business. | Read the current status and any related qualification shown. |
| Expiration date | Renewal deadlines affect whether the license remains current. | Check the exact date rather than relying on an old license copy. |
| Appointments / company relationships | A producer’s relationship with an insurer can matter to a sale. | Use the current TDI/Sircon record and company resources when appointment information matters. |
| Address / contact information | It helps distinguish records and identify stale information. | Compare official data with the person or business you are dealing with. |
Sircon can help licensees find a National Producer Number, but an NPN is a national identifier. It does not by itself prove that a Texas license is active. Use the Texas-specific record for current state authority.
Agent, Adjuster, Agency, or Insurance Company: Use the Right Lookup
| You need to check | Best starting point | Do not confuse it with |
|---|---|---|
| Individual insurance agent | TDI agent/adjuster lookup → Sircon Customer Inquiry. | The insurer’s company profile or an NPN-only search. |
| Insurance adjuster | TDI agent/adjuster lookup and the exact adjuster license record. | An agent license or claims-company listing. |
| Insurance agency | TDI/Sircon business or agency licensing resources. | One employee’s individual license. |
| Insurance company | TDI company profile, authorized-company, and licensing resources. | An agent who sells or previously sold that company’s products. |
| Pending application | Sircon application-status inquiry. | An issued license. Pending is not active licensure. |
Texas Insurance License Renewal: Timing and Steps
Most Texas agent and adjuster licenses renew every two years. TDI notes that a first-time or additional license can have a shorter first term so expiration dates align with existing licenses and the license holder’s birth month.
Prepare CE, but wait to pay
TDI says renewal payment cannot be made until the 90-day renewal window opens. Use the extra time to check your CE transcript and fix missing credit.
CE compliant + renewal payment
During this window, TDI lists Texas.gov, Sircon, and eligible NIPR routes. Texas.gov has no additional vendor fee but can take three to five business days; Sircon processes online immediately with a vendor fee.
Do not wait
TDI requires CE compliance and payment before midnight Central Time on the expiration date. Its current page lists Sircon and eligible NIPR payment routes; Texas.gov is not available in this final 30-day window.
Confirm your license number and expiration date
If you do not remember them, TDI directs licensees to Sircon Customer Inquiry.
Check your CE transcript
Use Sircon’s Continuing Education Transcript Inquiry and verify that required hours, ethics credit, and classroom/classroom-equivalent credit are posted.
Resolve CE fines or missing hours
Renewal will not be completed until applicable CE requirements and fines are satisfied.
Pay through an eligible renewal channel
Use the channel allowed for your timing and license type. Sircon is widely used; NIPR supports many producer license types but not every Texas adjuster transaction.
Re-check the license after processing
Do not rely only on a receipt. Confirm the updated status and expiration in the official licensing system after the renewal has processed.
TDI recommends completing CE at least 30 days before expiration so the provider has time to report the course and the credit can appear in the licensing system.
Texas Insurance Continuing Education Requirements
CE varies by license type. Many major Texas agent and adjuster licenses require 24 hours per two-year period, including 3 hours of ethics. At least half of the required hours must be classroom or classroom equivalent.
| License type | CE per 2-year period | Ethics | Classroom / equivalent minimum |
|---|---|---|---|
| General Lines – Life, Accident, Health & HMO | 24 hours | 3 hours | At least half the total |
| General Lines – Property & Casualty | 24 hours | 3 hours | At least half the total |
| Life Agent | 24 hours | 3 hours | At least half the total |
| Personal Lines P&C / MGA | 24 hours | 3 hours | At least half the total |
| Adjusters and Public Adjusters | 24 hours | 3 hours | At least half the total |
| County Mutual / Life under $25,000 / Limited Lines | 10 hours | 3 hours | At least half the total |
| Funeral Prearrangement | None on TDI’s current table | Not listed | Not applicable |
$50 per deficient hour
TDI applies a $50 fine for each CE hour not completed before midnight Central Time on the expiration date. For licenses expiring after June 1, 2018, the fine is capped at $500 per license type.
Some licensees can request an exemption
TDI allows a CE exemption request for qualifying licensees with 20 years of continuous licensure under the Texas Insurance Code, with no break greater than 90 days. Limited extensions can also be requested for documented circumstances beyond the licensee’s control.
The deficient hours still have to be completed. Treat the fine and the education requirement as two separate obligations.
Texas Insurance License Renewal Fees: Common Examples
Do not assume every Texas insurance license has the same fee. Many common producer licenses use a $50 renewal fee, but specialized licenses can differ, and Sircon or NIPR transaction fees may be added.
| License or situation | Current state fee example | Important detail |
|---|---|---|
| General Lines Agent | $50 renewal | NIPR lists $75 for late renewal, reflecting the normal fee plus the late amount; NIPR transaction fees are separate. |
| Personal Lines P&C Agent | $50 renewal | Common producer fee; confirm the live page for your exact license. |
| Life Agent | $50 renewal | Late renewal through the eligible period is listed at $75 on NIPR. |
| Surplus Lines / MGA / Limited Lines | $50 renewal | NIPR lists $75 late renewal for these individual resident classes. |
| Public Insurance Adjuster | $50 renewal + $25 late if applicable | An updated public insurance adjuster contract is also required for renewal. |
| Title insurance license management | $35 renewal application | TDI lists a $25 late fee. Title licensing follows separate procedures. |
| CE deficiency | $50 per missing hour | For post–June 1, 2018 expirations, the CE fine is capped at $500 per license type. |
Sircon and NIPR can add transaction fees. TDI’s 30–90 day renewal page says Texas.gov has no additional vendor fee during that window, but processing can take three to five business days.
Expired Texas Insurance License: Renewal, Reinstatement, or Requalification?
The number of days since expiration determines the route. Do not submit a normal renewal if TDI now requires reinstatement or requalification.
| Time since expiration | Route | What TDI requires |
|---|---|---|
| Less than 90 days | Late renewal | Pay the renewal fee plus a $25 late fee for most license types, complete missing CE, and pay any CE fine. |
| More than 90 days but less than 1 year | Reinstatement | Complete CE, pay CE fines, obtain new fingerprints for most reinstatements, and submit a new application, application fee, and late fee. |
| More than 1 year | Requalify and apply again | Clear outstanding CE and fines, requalify by exam or qualifying course as applicable, complete fingerprint requirements, and file a new application within the required period. |
TDI warns that an applicant who files before passing the required exam can forfeit the application and fee and then have to submit a new application after qualifying.
Special Texas License Cases Users Often Miss
Renewal needs an updated contract
TDI says a public insurance adjuster must complete CE, pay the renewal fee, and submit an updated PIA contract. The license page lists a $50 renewal fee and a $25 late fee when applicable.
Use Sircon after issuance or renewal
TDI directs licensees to Sircon to print a license. If a Sircon application or renewal was used recently, a free printing period may apply; otherwise Sircon can charge a fee.
Keep contact information current
TDI requires licensees to report changes to contact information, legal name, or business information. In-state individual address changes can be submitted electronically through Sircon or NIPR.
TDI says most complete agent and adjuster applications are processed within one business day, but additional review, screening, background issues, missing documents, or paper-processing queues can extend that timeline. Use the current TDI processing-dates page for live workload information.
Before You Buy Insurance: Verify More Than the Agent’s Name
A current license is important, but consumers often need to verify both the person and the insurance company behind the quote or policy.
- Exact agent or adjuster name and Texas license number.
- Current license status and expiration date.
- License type or qualification relevant to the transaction.
- Agency identity when the person works through a business entity.
- The insurance company’s Texas authorization and company profile.
- Disciplinary orders when conduct history matters.
- The date you completed the check.
- A business card or email signature.
- A screenshot with no current official source.
- An NPN by itself.
- A company logo on an agent’s website.
- A pending application receipt.
- A private directory listing.
- An old paper or downloaded license with no current status check.
If you need to compare how another state handles insurance-producer verification, see our California insurance license verification guide. State licensing systems differ, so never transfer a California or national result directly to a Texas status decision.
Texas Insurance Company, Disciplinary Order, and Complaint Checks
Verify the insurer separately
TDI provides company profile and authorized-company resources so you can confirm whether an insurer is licensed or authorized in Texas rather than relying only on the individual producer’s record.
Search TDI disciplinary orders
TDI’s disciplinary-order page supports searches for orders from 2022 to the present. Older orders can be requested through the public-records process.
Use TDI consumer help
TDI handles complaints involving insurance companies, agents, and adjusters. The Consumer Help Line is 800-252-3439, weekdays from 8 a.m. to 5 p.m. Central Time.
Texas Insurance License Lookup Troubleshooting
| Problem | Possible reason | What to do |
|---|---|---|
| No result by name | Spelling, legal-name change, wrong entity type, or wrong state. | Try the Texas license number, verify the legal name, and confirm whether you need an individual or agency/company search. |
| Several similar names | The name is too common for a safe match. | Use the license number and compare contact or business details before relying on the result. |
| Renewal paid but old expiration still appears | Processing or CE compliance has not completed. | Check the renewal status, CE transcript, payment route, and TDI processing information; do not assume a receipt equals completed renewal. |
| CE hours are missing | Provider reporting delay or incorrect course record. | Contact the CE provider first and keep completion certificates. TDI recommends completing CE early to allow reporting time. |
| NPN found but no Texas status | The NPN identifies the producer nationally but does not itself establish active Texas authority. | Return to the Texas-specific TDI/Sircon license record. |
| License expired | Renewal deadline passed. | Use the less-than-90-days, 90-days-to-one-year, or over-one-year route instead of a normal renewal assumption. |
Texas Department of Insurance Licensing Contact Information
Use the contact route that matches the problem. TDI’s Agent and Adjuster Licensing Office is separate from the Consumer Help Line used for policy, company, agent, or adjuster complaints and consumer questions.
| Need | Contact | Use it for |
|---|---|---|
| Agent & Adjuster Licensing | 512-676-6500 License@tdi.texas.gov |
License, renewal, application, reinstatement, and licensing-record questions. |
| Consumer Help Line | 800-252-3439 Mon–Fri, 8 a.m.–5 p.m. CT |
Insurance consumer questions and complaints involving companies, agents, or adjusters. |
| TDI main office | 1601 Congress Avenue Austin, TX 78701 |
Texas Department of Insurance office location. |
| Licensing mailing address | PO Box 12030 Austin, TX 78711-2030 |
Mailed licensing documents when an official TDI instruction requires mail submission. |
Texas regulates many unrelated professions through different agencies. If you meant another Texas credential, our Texas SLP license verification guide and Texas pharmacy license verification guide explain the correct state-agency routes for those professions.
Official Texas Insurance License Verification and Renewal Resources
Use these official or state-approved resources after you know which task you need to complete.
Texas Insurance License Verification FAQs
How do I verify a Texas insurance license online?
Use the Texas Department of Insurance agent and adjuster lookup route, which directs users to Sircon Customer Inquiry. Search by name or Texas license number, select the matching record, and confirm the license type, status, expiration information, and the person or business you intended to verify.
What is the official Texas insurance license lookup?
TDI directs the public to Sircon Customer Inquiry for Texas agent and adjuster license searches. TDI also provides separate official resources for insurance company profiles, authorized companies, disciplinary orders, complaints, and licensing management.
Can I search a Texas insurance agent by name?
Yes. TDI says the public lookup can search by name or license number. A license number is usually safer when names are common, but a legal-name search is useful when the number is unavailable.
How often do Texas insurance licenses renew?
Most Texas agent and adjuster licenses renew every two years. TDI notes that first-time or additional licenses can have a shorter initial term so expiration dates align with existing licenses and the license holder’s birth month.
How many continuing education hours are required in Texas?
Many major Texas insurance licenses require 24 hours of continuing education per two-year period, including 3 hours of ethics, and at least half of the required hours must be classroom or classroom equivalent. Some license types require 10 hours, while funeral prearrangement has no CE requirement on TDI’s current table.
What is the Texas insurance license renewal fee?
Many common individual agent and adjuster license types have a $50 renewal fee, but fees vary by license type. For example, TDI lists a $35 renewal application fee for title insurance licensing. Always check the page for your exact license before paying.
What happens if I miss my Texas insurance license expiration date?
If the license has been expired for less than 90 days, late renewal may still be available and a $25 late fee applies to most license types. After more than 90 days but less than one year, TDI requires reinstatement rather than renewal. After more than one year, the license generally must be requalified and a new application submitted.
What happens if I am short on Texas CE hours at expiration?
TDI applies a $50 fine for each deficient CE hour not completed by midnight Central Time on the expiration date. For licenses expiring after June 1, 2018, the fine is capped at $500 per license type. The missing hours still must be completed; paying the fine does not replace the CE requirement.
How do I verify a Texas insurance company instead of an agent?
Use TDI’s insurance company lookup resources rather than relying only on an individual agent record. TDI links to company profiles and authorized-company information so consumers can separately confirm the insurer involved in a policy or quote.
Who do I contact about a Texas insurance agent or adjuster license?
TDI lists the Agent and Adjuster Licensing Office at 512-676-6500 and License@tdi.texas.gov. TDI customer service help lines are open weekdays from 8 a.m. to 5 p.m. Central Time.
Bottom Line: Verify the Texas Record First, Then Use the Correct Renewal or Consumer Route
For Texas Department of Insurance license verification, start with TDI’s agent and adjuster lookup and the Sircon record. Match the correct person or business, confirm the license type, status and expiration, and then move to CE, renewal, reinstatement, company authorization, disciplinary orders, or complaint help only when that next step is relevant.